At Ramsay Pharmacy, we are dedicated to providing you with exceptional care and expert advice. We draw on the experience and expertise of the largest private hospital group in Australia, so we understand how to prevent the spread of diseases.  As an essential service, we will remain open to assist with medication, flu vaccinations or any health solutions you may need.  Delivery services are also available at some of our locations.

To ensure our team remains here for you, we ask for your assistance in preventing the spread of any potential illness by following these simple tips:  

If you are feeling unwell or have decided to self-isolate, to avoid the spread of infection, please do not visit the pharmacy. Arrange for home delivery or for a friend, family member or someone else to pick up your medication and essential items. To find your closest Ramsay Pharmacy providing deliver, click here.

 

Reduce your time in store and pre-order scripts with the MedAdvisor App. Contact the Ramsay Pharmacy team closest to you to discuss how the MedAdvisor App can assist in managing your prescription medication. To find the contact details for your nearest store please click here.

 

We follow rigorous daily hygiene and cleaning processes and ask that you also help by avoiding unnecessary touching of merchandise, counters, payment machines and other store items. Where possible, we ask you to please use a card payment to reduce the handling of cash.

 

 

Wash your hands or use hand sanitiser before going to the counter. Please practise good hand hygiene by washing your hands for a minimum of 20 seconds with soap before rinsing. Use an alcohol- based sanitiser that contains 60-95% of ethanol or isopropanol. As advised from the Australian Government Department of Health and the Chief Medical Officer, good hygiene also includes coughing and sneezing into the inside of your elbow, abstaining from touching your face and discarding tissues immediately after use into a bin, closing the bin afterwards.

 

Exercise physical distancing by refraining from any contact with others whilst in the pharmacy. Virtual handshakes and smiles are welcome! Please maintain a distance of 1.5m or 6 feet from everyone, even if you are well, whilst in the pharmacy.

 

Book in for your flu vaccination. It’s important to remain healthy this flu season and the flu vaccination has been shown to prevent illness in 50-60% of healthy adults under the age of 65 years It is your best form of protection against the flu this winter. Click here to book online for your vaccination.

 

We understand that these uncertain times can be stressful and challenging but please be patient with us. We’re committed to providing Better Care for you as efficiently as possible.  If you have any questions or require assistance please talk to our friendly and knowledgeable team.

To learn more about the operational measures we are following in store, please click here.